Book Your Stay
Cancellations & Refunds
CANCELLATION BY YOU:
Any cancellation must be submitted in writing to Chad & Ilona Oppenheim via: Jennifer@oppenoffice.com. The effective date of cancellation is the date on which the written notification is received. Cancellation fees will be in accordance with the following schedule:
Cancellation received (9) nine weeks or more prior to arrival date: loss of 50% of total rental cost.
Cancellation received within (9) nine weeks of arrival date: loss of 100% of total rental cost.
ALTERNATIONS OR CANCELLATION BY US:
In the unlikely event that it is necessary to make an alteration to or cancel the accommodation specified in the booking confirmation document, you will be informed as soon as possible. If requested, Chad & Ilona Oppenheim will attempt to arrange alternative accommodation of a similar type and standard and in a similar location as that originally requested. If the alternative accommodation is not acceptable, Chad & Ilona Oppenheim will refund in full all moneys paid and shall be under no other financial liability.